Technology

1. textCALL

Regardless of a company's size, effective and consistent customer communication is an essential part of its success.  Whether it's appointment reminders, service promotions or payment reminders, communication strategies often seem daunting when attempting to reach hundreds and thousands of customers.

text
is the next generation hosted dialing platform to provide customers with a better, more productive solution for managing voice communications with your customers.


text, an efficient solution for communication that combines customized text messaging with automated telephone messages for a fraction of the cost.  Utilizing  text ensures that your project will be completed on time while helping you realize strategic clinical and financial goals.

Automated Voice Messages
comes in the form of an automated personalized telephone call.  It works like your personal assistant who calls your customers or patients for their upcoming appointments or bills reminder. It is automatic, and flexible integration with your existing process. Whether you contact 10 or 10,000 customers per day,  text's automated technology delivers personal messages in a fraction of the time it would take to contact them manually, for considerably less than your current cost.  Its interactive and your customer can respond to the messages in whichever way you desire.

With smartSMS, you can deliver appointment reminder text messages directly to your customers or patients' cell phones, allowing them to receive and confirm reminders on the move. It can deliver a reminder text message up to two hours before a scheduled appointment, creating a last-minute reminder that patients appreciate and giving you even more assurance that the appointment will not be missed.

text allows you to manage all customer calls through one, integrated platform and eliminates the constraints and costs imposed by traditional systems.
In addition, with unlimited call capacity, you can increase the rate of outbound calls resulting in more right party connects.

2. FASTRACK Enterprise System

Only FASTRACK offers stand-alone solutions for HME, HomeCare agencies, and Infusion Pharmacies or the ability to have one fully integrated system for managing all these products and services.  All in one true Microsoft Windows SQL environment.

FASTRACK's systems offer complete flexibility and ease through modularity.  You choose the right combination of FASTRACK modules for your needs.  Select the functions that you need now and still have the flexibility to add modules later.

FASTRACK provides easy access to all your financial, operational and clinical information.  Your staff will be more productive because of a single look and feel across applications, with access to the data they need, when they need it!  This allows you the ability to easily cross train and transfer employees to different areas to meet peak demands.

The FASTRACK Enterprise System for Windows/SQL is a truly open database allowing clients to write their own reports or export data to third party products.

FASTRACK accommodates an unlimited number of Companies, Branches, Warehouses, Regions and Provider Numbers.

FASTRACK HME System for Windows SQL Base System consist of the following modules :

1. Patient Pre-Admission Assessment & Registration
2. Patient Tracking & File Maintenance (medical records & progress)
3. Inventory Control
4. Purchase Order & Order Scheduling
5. Financial System (Accounts Receivable/ Cash Receipts, Invoice & Billing)
6. Equipment Maintenance Module
7. Dashboard
8. Donors & Volunteers Management
9. Management Reports

3. quikSURVEY

Surveys are a great way to measure your organization's performance. However, surveys can be delivered in various formats, and the best methods are often dependent upon who you're trying to reach.

quikSURVEY system has helped organizations of all sizes gather valuable feedback in an efficient manner.  quikSURVEY is tailored specifically to your organization, featuring delivery options and formats that meet your needs.

Traditional surveys can take weeks or months to script, staff, train and implement.  quikSURVEY offers rapid implementation and prompt data analysis for less cost than other survey methods. This technology can survey a large target group of members in just a few hours and deliver results the next day.

Whether you want to gather member satisfaction data, health status, reasons for dis-enrollment, health history or any other information,  quikSURVEY provides a fast and reliable method.

4. eMail Manager

eMail Manager is a bulk email solution for reaching thousands of people with personalized messages and for automatically handling of bounced and unsubscribe emails. It is also capable of tracking email open.

This feature-rich and easy-to-use product is your ideal communication tool for email marketing, customer communication, event notification, and email newsletter publishing.

Our hosted services will deliver email messages to your customers and frees you from installing new software, managing another system and thus improves staff productivity among other advantages.

Utilizing eMail Manager ensures that your project will be completed on time while helping you realize strategic and financial goals.

For more information about our technology or for a free demo, kindly contact us at enquiries@lousintan.com.sg
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